1 Introduction
This Privacy Policy explains how MNL88 ("we", "us", "our") collects, uses, stores, and protects the personal information of registered players and visitors to the MNL88 platform at mnl88.net. MNL88 is committed to protecting the privacy rights of every Filipino player who entrusts us with their personal data.
We built MNL88 for the Filipino community. That means we also take Philippine data privacy law seriously — including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. Where relevant, MNL88 also aligns its practices with internationally recognised data protection principles.
By registering an account or using any feature of MNL88, you acknowledge that you have read and understood this Privacy Policy. If you are not comfortable with how MNL88 handles personal data, please do not create an account or provide personal information on the platform.
Plain language commitment: MNL88 writes its privacy communications in plain, straightforward English so Filipino players can understand exactly what's happening with their data — without needing to hire a lawyer to decode it.
2 Data We Collect from MNL88 Players
MNL88 collects personal data only to the extent necessary to operate the platform, verify player identity, process transactions, and comply with applicable legal obligations. Below is a clear breakdown of the types of data we collect and why.
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number | Required |
| Contact Data | Mobile number, email address | Required |
| Payment Data | GCash account reference, Maya wallet ID, bank account last 4 digits | Required |
| Technical Data | IP address, device type, browser, OS, session timestamps | Required |
| Usage Data | Games played, bet history, session duration, feature interactions | Required |
| Communications Data | Support chat transcripts, email correspondence with MNL88 | Required |
| Marketing Preferences | Email/SMS opt-in status, bonus preference flags | Optional |
MNL88 does not collect full payment card numbers — only reference identifiers provided by your payment provider (e.g., GCash, Maya, or your bank) to process transactions. MNL88 does not store raw card data on its servers.
MNL88 will never ask for your GCash or Maya PIN, OTP, or full account password — not through support chat, email, SMS, or any other channel. If you receive such a request claiming to be from MNL88, it is fraudulent. Report it immediately.
3 How MNL88 Uses Your Data
Every piece of data collected by MNL88 serves a specific purpose. We do not collect information "just in case" — we collect what we need, use it for the purpose it was collected, and protect it accordingly. Here's how MNL88 uses your personal information:
- Account Creation & Verification: To register your MNL88 account, verify your identity as required by platform and legal obligations, and prevent fraudulent registrations.
- Transaction Processing: To process deposits and withdrawals via GCash, Maya, and other supported Philippine payment methods accurately and efficiently.
- Platform Operation: To deliver the MNL88 gaming experience — loading games, recording bets, calculating winnings, and maintaining your account balance in Philippine Peso (₱).
- Customer Support: To respond to your inquiries, resolve disputes, and provide assistance through MNL88's 24/7 support channels.
- Responsible Gaming: To monitor usage patterns for signs of problem gambling, enforce self-exclusion requests, and apply deposit limits or cooling-off periods as requested by the player at MNL88.
- Fraud Prevention & Security: To detect and prevent unauthorised access, money laundering, bonus abuse, and other prohibited activities that could harm MNL88 players or the platform.
- Legal Compliance: To meet obligations under the Data Privacy Act of 2012 and other applicable Philippine and international regulations.
- Platform Improvement: To understand how players use MNL88 and make informed decisions about improving the mobile experience, game selection, and payment flows.
- Marketing Communications (with consent): To send promotional emails or SMS notifications about MNL88 bonuses and new game launches — only to players who have opted in.
4 Legal Basis for Processing
MNL88 processes your personal data only when there is a valid legal basis to do so. Depending on the specific purpose, the legal basis may be one of the following:
- Contractual Necessity: Processing required to fulfil MNL88's obligations to you under the platform's Terms and Conditions — such as processing your deposit, running games, and paying out winnings.
- Legal Obligation: Processing required to comply with Philippine law, including identity verification, anti-money laundering checks, and record-keeping requirements.
- Legitimate Interests: Processing necessary for MNL88's legitimate interests in preventing fraud, maintaining platform security, and improving the player experience — provided these interests are not overridden by your data rights.
- Consent: Processing based on your explicit opt-in — such as receiving marketing emails or SMS from MNL88. You may withdraw this consent at any time through your account settings or by contacting MNL88 support.
Filipino players have strong rights under RA 10173. MNL88's data processing practices are designed to respect and uphold these rights at every step. If you believe your data rights have been violated, you have the right to file a complaint with the National Privacy Commission of the Philippines.
5 Data Sharing at MNL88
MNL88 does not sell, rent, or trade your personal data to any third party for commercial purposes. Your information will never appear in a marketing database that isn't controlled by MNL88. However, in order to operate the platform and comply with legal obligations, MNL88 does share limited data with trusted third parties under strict conditions:
- Payment Processors: GCash (GXI), Maya, GrabPay, and partner banks receive transaction data necessary to process deposits and withdrawals. These providers operate under their own data protection obligations and are not permitted to use your data for unrelated purposes.
- Identity Verification Providers: Regulated Know Your Customer (KYC) service providers receive identity data to verify player age and identity. MNL88 uses reputable, accredited verification partners.
- Fraud Prevention Services: Anonymised or aggregated fraud signals may be shared with specialist fraud prevention providers to protect MNL88 and its players from criminal activity.
- Game Software Providers: Limited technical data (e.g., session tokens) is shared with MNL88's licensed game partners — such as JILI — to deliver games and record outcomes. Game providers do not receive personal identity data beyond what is technically required.
- Regulatory & Legal Authorities: MNL88 will disclose personal data to competent Philippine authorities when required by law, court order, or legitimate regulatory investigation.
- Business Transfers: In the event of a merger, acquisition, or restructuring involving MNL88, player data may be transferred to the acquiring entity. MNL88 will notify affected players before such a transfer takes place.
All third parties with whom MNL88 shares data are bound by contractual data processing agreements that require them to maintain the confidentiality and security of your information and to process it only for the specific purposes authorised by MNL88.
6 Cookies & Tracking Technologies
MNL88 uses cookies and similar tracking technologies to operate the platform correctly, remember your preferences, and understand how players interact with the site. Below is a breakdown of the cookie categories MNL88 uses and your control over each.
You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of your MNL88 account.
7 Data Retention
MNL88 keeps your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The following general retention periods apply at MNL88:
- Account and identity data: Retained for the duration of your active MNL88 account, plus a minimum of five years following account closure — as required by anti-money laundering regulations.
- Transaction records: Retained for a minimum of five years following each transaction date to meet financial record-keeping obligations.
- Support communications: Retained for up to two years from the date of the interaction unless a longer period is required for an ongoing dispute or legal matter.
- Marketing opt-in data: Retained until you withdraw consent. MNL88 will stop sending marketing communications within 10 business days of opt-out.
- Technical and log data: Typically retained for 12 months and then anonymised or deleted unless flagged for security review.
When personal data is no longer needed and its retention period has expired, MNL88 will securely delete or anonymise it in accordance with our internal data disposal procedures.
8 Data Security at MNL88
Protecting your data is one of MNL88's most serious operational commitments. We implement a multi-layered security approach designed to prevent unauthorised access, accidental loss, and misuse of your personal information.
While MNL88 takes all reasonable security precautions, no internet transmission is 100% secure. You can help protect your own account by using a strong, unique password for MNL88 and enabling any available two-factor authentication options in your account settings.
9 Your Privacy Rights at MNL88
As a Filipino player and data subject, you have the following rights over your personal data held by MNL88. You can exercise any of these rights by contacting MNL88 support at any time:
MNL88 will respond to all data rights requests within 30 days. If MNL88 requires additional time or information to process your request, we will notify you within that period.
10 Children's Privacy
MNL88 is strictly an adult platform. The platform is not intended for and does not knowingly collect personal data from any individual under the age of 21. If MNL88 becomes aware that personal data has been collected from a minor, that data will be deleted immediately and the account will be permanently closed.
Parents and guardians are responsible for monitoring the online activities of minors in their care. If you believe your child has accessed or registered at MNL88, please contact support immediately so the account can be reviewed and closed.
MNL88 has zero tolerance for underage access. We use age verification at registration and may conduct additional verification checks at any time. Any account found to belong to a player under 21 will be closed without exception.
11 Third-Party Links
The MNL88 platform may occasionally contain references or links to third-party services — such as payment providers or game developers — whose privacy practices are governed by their own policies. MNL88 is not responsible for the privacy practices of any third-party website or service that is not operated directly by MNL88.
When you interact with a third-party payment processor such as GCash or Maya through MNL88, your transaction data is handled according to that provider's privacy policy as well as these MNL88 terms. We recommend reviewing the privacy policies of any third-party service you use in connection with your MNL88 account.
12 Policy Updates
MNL88 may update this Privacy Policy from time to time to reflect changes in platform features, applicable law, or industry best practices. When material changes are made, MNL88 will notify registered players through the platform interface, registered email address, or both. The effective date at the top of this page will always reflect when the current version was last published.
Your continued use of MNL88 following notification of changes constitutes acceptance of the updated Privacy Policy. If you disagree with a material change, you may close your account and withdraw your data under the rights described in Section 9 of this policy.
Bookmark this page. MNL88 recommends checking this Privacy Policy periodically. The current version is always available at mnl88.net/privacy-policy and is the authoritative reference for how MNL88 handles your data.
13 Contact MNL88 About Your Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or how MNL88 handles your personal data, please reach out to the MNL88 Data Protection team through any of the following channels:
- Email: support@mnl88.net — use subject line "Privacy Request" for priority handling.
- Live Chat: Available 24/7 through the MNL88 platform. Ask to be transferred to a Data Protection inquiry.
- Account Settings: Several data rights requests — such as marketing opt-out and deposit limit updates — can be completed directly in your MNL88 account settings without needing to contact support.
MNL88 is committed to addressing all privacy-related concerns promptly and professionally. If you are not satisfied with MNL88's response to your privacy concern, you have the right to file a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.